Frequently asked
FAQ
Everything about ordering custom mylar bags — from artwork to production to care.
Ordering
What’s the minimum order?
Our standard minimum is 1,000 units per design. Smaller pilot runs can sometimes be quoted case by case — ask and we’ll see what’s possible.
Is there a maximum order size?
No. We regularly produce runs into the hundreds of thousands, and per-unit pricing improves as volume grows.
Can I order a sample before a bulk run?
Yes. We can provide a pre-production proof or sample so you can confirm size, material, and print before committing to the full quantity.
Can I mix sizes or styles in one order?
Yes. You can combine formats and sizes to reach volume pricing — many brands run a stand-up retail size and a flat sample together.
Can I reorder and match my last batch?
Yes. We keep your artwork and specs on file so reorders match your previous run and skip most setup.
Design & Artwork
Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. We only charge once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, PDF, or SVG) are ideal. If you only have a logo or a rough concept, our designers build print-ready artwork for you at no extra charge.
I don’t have a design — can you help?
Absolutely. Send your logo, colors, and any reference and our team will design the full pouch, including required copy and correct print setup.
Can you match my brand (Pantone) colors?
Yes. We support Pantone/spot color matching so your packaging stays consistent with the rest of your brand.
Can you lay out required regulatory copy?
Yes. We’re used to placing net weight, ingredients, nutrition panels, barcodes, and warning statements clearly without crowding your design.
How many revisions do I get?
Unlimited, and always free, until you’re happy enough to approve.
Production & Shipping
How long does production take?
About 2–3 weeks from approved mockup for most orders. Complex add-ons like spouts can run slightly longer.
Do you offer rush production?
Yes. Rush is available for firm deadlines — tell us your date when you request a quote and we’ll confirm what’s possible.
Where do you ship?
Nationwide, and most international destinations on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity, weight, and destination, and confirmed before you pay.
What if my order arrives damaged or wrong?
If an order arrives defective or doesn’t match your approved mockup, we remake or replace the affected units at no cost. See our Return Policy.
Pricing & Payment
How much do custom mylar bags cost?
Pricing is by quote and depends on format, size, material, finish, and quantity — typically in the range of $0.09–$1.40 per unit at MOQ. Each product page shows a representative range.
Why don’t you list exact prices?
Because the accurate number depends on your exact specs and volume. A quick quote gives you a real, itemized price rather than a misleading sticker.
What payment methods do you accept?
Major credit cards, ACH, and purchase orders for established businesses. Details are confirmed with your quote.
Do you offer a lowest-price guarantee?
Yes. If you have a comparable quote elsewhere, send it over — we aim to beat it on equivalent specs.
Product & Care
What are the bags made of?
Multi-layer laminates — typically a printed outer film, a foil or metallized barrier layer, and a food-safe inner seal layer. Kraft, clear, and recyclable mono-material structures are also available.
Are they food-safe?
Yes. Our standard pouches use food-safe inner layers suitable for direct food contact. Tell us your product and we’ll confirm the right structure.
How well do they preserve freshness?
Full-foil pouches block oxygen, moisture, and light for long shelf life. Add a degassing valve for coffee and a resealable zipper so customers keep product fresh between uses.
Do you offer resealable and child-resistant closures?
Yes — press-to-close zippers, tin-ties, and certified child-resistant press-and-slide closures are all available.
Are recyclable or sustainable options available?
Yes. We offer mono-material recyclable films and PCR-content options; we’ll recommend the greenest structure that still protects your product.
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